A. Implement recommendations and conduct follow up quality audit to confirm issues are resolved
B. Create change requests for audit recommendations
C. Use flowcharts to prioritize the shortcomings
D. Perform a cost-benefit analysis
项目经理收到内部质量审计的结果。结果报告了多个项目缺点以及待改进之处。项目经理下一步应该怎么做?
A.实施建议并开展跟进质量审计来确认问题已得到解决
B.创建审计建议变更请求
C.使用流程图来排列缺点的优先顺序
D.执行审计建议的成本效益分析来计算建议的价值
2、Which document provides of framework for a cost estimate?
A. Project management plan
B. Work breakdown structure (WBS)
C. Risk management plan
D. Scope baseline
哪一份文件提供了成本估算框架?
A.项目管理计划
B.工作分解结构(WBS)
C.风险管理计划
D.范围基准
3、A chief information officer informs the project manager that using a common file-sharing website for projects violates the company’s security requirements. In which of the following documents should the project manager have found this requirement included?
A.Project security plan
B.Organizational process assets
C.Enterprise environmental factors
D.Project management information system
首席信息官告知项目经理项目使用一个公共文件共享网站的行为违反了公司的安全要求。项目经理应在下列那一份文件中找到这项需求?
A.项目安全计划
B.组织过程资产
C.事业环境因素
D.项目管理信息系统
4、According to company standards, a web page should load within four seconds. The testing team concludes that a specific webpage loads between six to eight seconds. What should the project manager do first?
A. Initiate a change request for an exception to the standard.
B. Perform an assessment regarding how the test was conducted.
C. Work with the team to determine the root cause of the issue
D. Evaluate the impact of non-compliance with a risk matrix.
按照公司标惟,网页必须在四秒钟内加载完成。测试团队发现某个网页的加载时间是六到八秒钟。项目经理首先应该怎么做?
A.为这个标准例外情况提出变更请求。
B.执行有关如何开展测试方面的评估。
C.与团队合作,确定问题的根本原因。
D.评价风险矩阵不符合项的影响。

1、答案:A。解析:质量审计的目标在于识别项目中低效率、低效力的过程,采取后续措施纠正问题、确认已批准的变更请求的实施情况。
2、答案:D。解析:考估算成本的输入。
3、答案:B。解析:PMBO原话:特定的组织标准,例如政策(如人力资源政策、健康与安全政策)属于组织过程资产。
4、答案:C。解析:调查事情的根本原因。
注意:以上仅为练习题,并非软考高级真题