1、Which of the following example of perform quality assurance tools and techniques?
A.Process analysis and quality audits
B.Cause and effect diagrams and quality audits
C.Control charts and quality metrics
D.Control charts and Pareto charts
下列哪一项属于执行质量保证工具和技术的实例?
A.过程分析和质量审计
B.因果图和质量审计
C.控制图和质量直播
D.控制图和帕累托图
2、A project manager mediates a disagreement between two project team members. What conflict resolution technique will bring some degree of satisfaction to both parties and temporarily delay the conflict?
A. Compromise/ Reconclie
B. Smooth/Accommodate
C. Force/Direct
D. Collaborate/Problem Solve
项目经理调停了两名项目团队成员之间的分歧。哪一种冲突解决技术将对双方都带来某种程度的满意度并暂时延迟冲突?
A.妥协/调和
B.缓解/包容
C.强迫/命令
D.合作/解决问题
3、After completing the project planning, a project manager schedules a phase exit meeting.During this meeting, what should occur?
A.Project manager reviews the project team members’ performance
B.Project deliverables are reviewed and the decision is made to continue the project
C.Senior management analyzes the project manager’ performance
D.Project’s lessons learned are documented and the project is closed
完成项目规划之后,项目经理安排了一次阶段结束会议。在这次会议上,会发生什么情况?
A.项目经理审查项目团队成员的绩效
B.审查项目可交付成果,并做出继续项目的决定
C.高级管理层分析项目经理的绩效
D.记录项目的经验教训,项目收尾
A project manager is working on a multiyear project. Over time the technology tools and techniques in the industry change, which one of the following should be used to ensure the project produces the highest quality outcome for the customer?
A, Cause and effect diagram
B. Control charts
C. Continuous improvement
D. Pareto diagrams
项目经理正在管理一个为期多年的项目。随时间的过去,行业中的技术工具和技术发生了变化。为确保项目能为客户产生最高的质量成果,应使用下列哪一项?
A.因果图
B.控制图
C.持续改进
D. 帕累托图
1、答案:A。解析:实施质量保证的工具。
2、答案:A。解析:妥协/调解。为了暂时或部分解决冲突,寻找能让各方都在一定程度上满意旳方案。
3、答案:B。解析:题目说的是阶段收尾,B是阶段收尾。选项D是项目收尾。
4、答案:C。解析:质量管理的关键是持续改进。
注意:以上仅为练习题,并非软考高级试真题