A.Empowered team members and encouraged individual problem-solving
B.Focused on the team as a whole, created a cohesive team culture with shared vision, and allowed cross-training between team members
C.Improved knowledge and skills of each team member to increase their ability to complete project deliverables on time
D.Instituted a chain of command to clarify the responsibilities of each team member
一个项目的人员都是数个团队的成员。但是,在项目的第五个月,项目落后于进度,并超出预算。在两名团队成员离开项目后,团队士气地下。团队成员之间相互不分享信息,存在普遍不信任的氛围。为避免这种情况,项目经理应该已经完成下列哪一项?
A.授权团队成员并鼓励个人问题解决
B.将团队作为一个整体关注,创造一个具有分享观念的有凝聚力团队文化,允许团队成员之间的交叉培训
C.改善每名团队成员的知识和技能,提高他们按时完成项目可交付成果的能力
D.提出一系列指令,澄清每名团队成员的责任
2、A project manager is asked to estimate an activity's duration. Using historical information, the project manager learns that this activity has routinely taken 12 days to complete. The project anger’s colleague works on a similar project and performed the activity in 10 days. However, the functional area expert states that, due to challenges on the project, it will take 18 days to complete, IF the project manager uses PERT estimation, what would be the activity’s duration?
A. 12days
B. 12.7days
C. 15.7days
D. 18days
3、The project manager must define clear divisions of roles and responsibilities for a new project. To show all activities associated with a resource and all team members associated with one activity, what tool or technique should the project manager use?
A.Organizational breakdown structure
B.Resource breakdown structure
C.Work breakdown structure
D.Responsibility assignment matrix
项目经理必须定义新项目角色和职责的明确分工。若要现实与某个资源有关的所有活动以及与某个活动有关的所有团队成员,项目经理应该使用哪一项工具或技术?
A.组织分解结构
B.资源分解结构
C.工作分解结构
D.责任分配矩阵
4、During a project's closing phase, a project manager presents the last project deliverable land runs the acceptance criteria. However, before accepting the project, the customer wants to add extra functionality.What should the project manager do next?
A. Agree to include the requirement
B. Update the project management plan according to the new request
C. Review the impact of the change and start the change management process
D. Reject any changes since the project is in the closing phase
在项目的收尾阶段,项目经理提交了最后一个项目可交付成果,并运行验收标准。但是,在验收项目之前,客户希望增加额外功能。项目经理下一步该怎么做?
A.同意包含该需求
B.按照新的请求更新项目管理计划
C.审查变更影响,并开始变更管理过程
D.因为项目处于收尾阶段,拒绝任何变更
1、答案:B。解析:B最完善。
2、答案:B。解析:三点计算公式(10+4*12+18)/6=12.7。
3、答案:D。解析:责任分配矩阵是将活动与成员关联起来。
4、答案:C。解析:验收之前,客户提出变更请求,遵循变更管理流程首先评估变更的影响。
注意:以上仅为练习题,并非软考高级真题
