A.Withdraw/avoid
B.Collaborate/problem solve
C.Compromise/reconcile
D.Force/direct
两个团队成员之前存在个人冲突。这两名团队成员互相不说话,项目经理预计到这对项目执行产生直接影响。团队成员正在使用下列哪一项冲突解决技巧?
A.撤退/回避
B.合作/解决问题
C.妥协/调解
D.强迫/命令
2、Contractors are hired during a project's initial phase. The project stakeholders approves a limited budget for this phase. The project manager knows that this phase will not require any scope changes.Which type of contract should be used?
A. Firm fixed price (FFP)
B. Cost plus fixed fee (CPFF)
C. Fixed price incentive fee (FPIF)
D. Cost plus award fee (CPAF)
承包商是在项目初始阶段聘用的。项目干系人批准了该阶段的有限预算。项目经理知道该阶段不要求任何范围变更。应该使用哪一个合同类型?
A.固定总价合同(FFP)
B.成本加固定费有合同(CPFF)
C.总价加激励费用合同(FPIF)
D.成本加奖励费用合同(CPAF)
3、Five projects are planned to be completed within a year under the authority of one sponsor. A functional manager, who owns the project resources, begins to implement all five projects according to the sponsor’s request. However, the project manager believes all five projects cannot be completed due to limited resources and budget What should the project manager do during the initiating phase to document this concern?
A.Perform cost and time analysis to determine if five projects can be completed within the year
B.Document the concern as a high-level risk and a constraint for each of the five projects
C.Follow the sponsor’s request
D.Withdraw from the project
五个项目在一名发起人的授权之下,计划在一年内完成。一名拥有项目资源的职能经理开始按照发起人的要求执行所有五个项目。但是,项目经理却认为由于资源和预算有限无法完成所有五个项目。项目经理应在启动阶段怎么做来记录该问题?
A.执行成本和时间分析,确定五个项目是否能够在一年内完成
B.将该问题记录为所有五个项目共有的高级风险和制约因素
C.遵循发起人的要求
D.退出该项目
4、A project is cancelled due to a quality ad scheduling issues. In addition, a competitor just released a similar product; the project manager is assigned to a new project with a fixed deadline.What should the project manager do to ensure that to same issue does not occur again?
A. Conduct performance review and apply corrective actions.
B. Use the information provided in the final reports of previous projects.
C. Apply rolling wave planning to the work breakdown structure.
D. Assign subject matter experts t tasks on the critical path,
一个项目由于质量和进度问题被取消了。此外,竞争对手刚刚发布了一个类似产品。项目经理被分配管理一个具有固定期限要求的新项目。项目经理应该怎么做,来确保不会再次发生同样的向题?
A.开展绩效审查,并应用纠正措施。
B.使用之前项目最终报告中提供的信息。
C.对工作分解结构应用滚动式规划。
D.将主题专家分配到处于关键路径上的任务。 1、答案:A。解析:两名成员间存在冲突,但是互相不说话是在避免冲突。
2、答案:A。解析:预算有限且范围确定。
3、答案:B。解析:在启动阶段,项目经理参与制定项目章程,将该问题记录为所有五个项目共有的高级风险和制约因素,提交讨论、备案。
4、答案:B。解析:参考之前项目的历史信息。
注意:以上仅为练习题,并非软考高级考试真题
